In reply to TaurArian’s post on November 21, Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Tell us about your experience with our site. Europe, Middle East, Africa. I just can’t get it to work over the share on the network. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

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Microsoft driver update for hp LaserJet 3015 PCL 5 does not install in Windows 7

TaurArian Replied on November 21, Is this the driver you’re looking for? For this third-party device or driver issue, you’d better directly contact HP support http: And the story laseret.

I can’t figure this one out. Tell us about your experience with our site.

Javascript is disabled in this browser. We were unable to find any drivers for your product. I just can’t get it to work over the share on the network.


Hi Magritte, Here is a thread that might help you to resolve this issue: Let HP identify any out-of-date or missing drivers and software How does HP use product data collected lasedjet this service? I routinely run into problems with universal drivers and strongly recommend avoiding them whenever possible.

HP LaserJet All-in-One Printer – Driver Downloads | HP® Customer Support

This page requires Javascript. Europe, Middle East, Africa. This product has been exchanged for a new or refurbished product.

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Please verify your product is powered on and connected, then try again in a few minutes.


Any warranty support needed would be completed by the third party that sold the product. HP has scanned your product but currently has no suggestions for driver updates. Warranty withdrawn refurbished product: Unable to determine warranty status. There must be a problem with the HP driver? Monday, May 4, 8: I can connect to the shared drive folders and the printer but not install a working driver so there doesn’t seem to be any network connection issue.


It says 1 optional update is available almost everyday and then when I try to install, it does not install and it says the update is not needed. This process can take several minutes depending on the number of warranties being checked. Follow this checklist to stop these prints: Thus, the warranty has been removed from this product.

If I install the universal printer driver from HP’s site and then try and point it to the shared printfr, it says it can’t communicate with the printer.

Select an operating system and version to see available software for this product. In reply to TaurArian’s post on November 21, Please return to the product information page and verify the numbers provided or try again later.